May 29

The error message “Word could not create the work file. Check the temp environment variable” is  caused by incorrect registry values in the key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders

Run regedit and go to the above path.

On the right hand pane, check the value data for Cache.

It has to be:

%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files

If it is different, double click on Cache and type:

%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files

under value data and click ok.

Close the registry (and restart the computer) and check if it works.

written by MG \\ tags: , ,


9 Responses to “MS Office: “Word could not create the work file. Check the temp environment variable””

  1. 1. Sharjeel Says:

    it still doesn’t work

  2. 2. J.Ubeta Says:

    This is the actual workaround. Make sure you perform both methods on both (if not all browsers on affected machine) explorers; 32bit and 64bit. It worked for me perfectly, after making sure I changed the internet options and registry keys for both versions and made sure all other browsers I have installed were pointing in similar if not the same directions, respectively. Just paying it forward since I found the solution just a minute ago, fixed it, restarted, and now everything is working perfectly.

  3. 3. J.Ubeta Says:

    http://support.microsoft.com/kb/2285187

    lol, forgot to add the link, duh.

  4. 4. J.Ubeta Says:

    http://support.microsoft.com/kb/2027053
    http://support.microsoft.com/kb/211632

    These other articles also assist in the same manner but the last one gives an explanation as to why and how.

  5. 5. J.Ubeta Says:

    One thing I noticed that the articles do not mention (if, and only if, this fix is still not working for you) is that there are two locations that need editing under the registry.
    Make sure the ‘cache’ folder on both, are the same (%USERPROFILE%\AppData\Local\Microsoft\Windows\Termporary Internet Files)

    HKEY_CURRENT_USER >Software >Microsoft >Windows >CurrentVersion >Explorer >Shell Folders
    HKEY_CURRENT_USER >Software >Microsoft >Windows >CurrentVersion >Explorer >User Shell Folders

    I really do hope, this is the last time I post, but IF i come across anything else, I will inform this thread as a courtesy. I know I would have appreciated it if this error happened to me, which it did and anyone who was helping, didn’t leave anything out, which is what happened in my case scenario, unfortunately.

  6. 6. Hashtag Says:

    I’ve been having a similar issue except it stems from not being able to open in Protection View mode.

    If you don’t mind losing that extra layer of protection you could try disabled Protection View security settings for word under Options->Trusted Security Settings. While that did work for me that is not an option I can settle on.

  7. 7. Sawarna Says:

    it working

  8. 8. SHAHEEN SHER KHAN Says:

    For windows 10 open Registry editor….click HKEY_CURRENT_USER…….click SOFTWARE….Click Microsoft….click Windows…click CurrentVersion….click Explorer… click User Shell Folders……click on History and copy its address and then click on Cache and paste the History address here…….now open the word i hope it will not give this error …. it worked for me.

  9. 9. Gavriel Raanan Says:

    Item 8 (SHAHEEN SHER KHAN) worked for me – it is easy and quick to perform.
    Just make sure you back up the registry before making changes, in case something goes wrong.

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